Expert diagnosis and repair for gas log fireplaces, direct-vent inserts, and ventless gas units that will not light, stay lit, or heat properly.
A gas fireplace that will not ignite, shuts off unexpectedly, produces a strange odor, or heats unevenly needs professional diagnosis. The problem could be as simple as a failed thermocouple or as complex as a cracked heat exchanger. Eco Grizzly technicians are trained to service all major gas fireplace brands including Heat & Glo, Heatilator, Napoleon, Majestic, Regency, and Empire. We carry common replacement parts on our trucks for same-visit repairs whenever possible.
Pilot will not light: often caused by a failed thermocouple, thermopile, or clogged pilot orifice. Pilot lights but main burner does not ignite: usually a thermopile voltage issue or a faulty gas valve. Unit shuts off after a few minutes: the ODS (oxygen depletion sensor) may be triggering, or the high-limit switch may be tripping due to restricted airflow. Strange odor: could indicate a gas leak, dust burning off, or a venting problem. Cracked glass: must be replaced with manufacturer-specified tempered ceramic glass.
We begin with a full diagnostic that includes visual inspection, gas pressure measurement, millivolt testing of the thermocouple and thermopile, and a combustion analysis. Once we identify the root cause, we provide a written estimate before starting work. Most repairs are completed during the initial visit. We test all safety controls before leaving and verify proper flame characteristics.
Heat & Glo, Heatilator, Napoleon, Majestic, Regency, Empire, Lennox, Valor, Monessen, Vermont Castings, Dimplex, and more. If you have a discontinued model, we can often source compatible replacement parts or recommend a modern equivalent.
Four simple steps from first call to finished job.
Reach us at (424) 258-9882 or submit the online form. We respond within two hours on business days.
A certified technician performs a thorough chimney and fireplace assessment at your home.
Receive a written report with photos, condition ratings, and an itemized repair estimate within 24 hours.
Choose the repairs or maintenance you need. Our crew completes the work on schedule with a clean jobsite.
Licensed, insured professionals delivering quality chimney and fireplace service.
Book online and get a professional Level I chimney inspection for just $49. Written condition report included.
All technicians hold California contractor licenses and carry full general liability and workers compensation insurance.
Our proprietary 21-point checklist covers every chimney component from crown to cleanout.
Call before noon and we can often arrive the same day. Next-day appointments are available for most service areas.
You receive a written, itemized estimate with photos before any work begins. No surprises on the invoice.
We use green cleaning agents, HEPA-filtered vacuums, and recyclable materials to minimize environmental impact.
Common questions answered by our certified technicians.
We provide gas fireplace repair throughout Southern California. Search for your city or browse by county.
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Level I, II, and III chimney inspections performed by certified technicians with detailed photo documentation.
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Call (424) 258-9882 or fill out the form below for a same-day quote.